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Terms & Condition

Terms of Use for Cleaning Company

Welcome to our website and mobile applications for SP Facility Service Pvt. Ltd’s cleaning services. Please carefully read and understand these Terms of Use, as they govern your use and access to our website and mobile applications, along with any content, features, and services provided on or through www.thecleaning.company.

By using the Platform, you acknowledge and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please refrain from accessing or using the Platform.

1. Use of Our Services

By accessing the Platform and becoming a member, you understand that we provide you with access to our Platform. We do not directly offer, sell, or deliver goods or services. Any relationship or agreement you enter into with another member on our Platform is solely between you and that member. Members are not our employees, partners, or agents. We do not control the relationships between members, the services they provide, or their compliance with laws and regulations. While we may provide information to help you assess other members, we do not endorse specific members or their services.

2. Modification or Changes to the Terms of Use

We reserve the right to modify, enhance, or suspend any part of the Platform at our discretion. This includes changes to these Terms or other related documents. We will post any changes on our Platform and notify existing members at least thirty (30) days before the changes take effect. If you disagree with the amended terms, your only recourse is to stop using the Platform.

3. Account Registration and Member Representations

To use our services, you must register for an account with valid phone and email verification. By doing so, you confirm that you are at least eighteen (18) years old and can legally enter into agreements in your jurisdiction. You are responsible for maintaining the security of your account and should promptly report any unauthorized activity. We may send you text messages or one-time passwords as part of our service. You can opt out of these messages at any time, but this may affect your ability to use the Platform fully.

4. Rights and Obligations of Cleaning Company

We strive to improve our services and may modify or discontinue them at any time. We may also restrict access to our services if they hinder our operations or other members’ use. We are not liable for any loss or damage caused by changes to our services.

5. Rights and Obligations of Members

Members must provide accurate information and use the Platform for lawful purposes. You agree not to access the Platform in any unauthorized or automated way, interfere with its operation, or engage in fraudulent or inappropriate behavior. You may not use the Platform for commercial purposes not explicitly authorized. Violations of these terms may result in account suspension or other actions.

6. Platform Content

You may post content on the Platform, which includes information about services and other content. By posting such content, you grant us a license to use and display it on the Platform. We do not claim ownership of your content, but you are responsible for its accuracy and compliance with these Terms.

We reserve the right to remove or restrict access to any content that violates our terms, policies, or is deemed objectionable.

7. Representations and Warranties for Payment

We do not own, create, or offer services directly; members contract with each other. We may provide payment services, but we are not a party to any member agreements. We may restrict or modify payment services and may link to third-party services with their own terms and conditions.

8. Third Party Websites

Our services may link to third-party websites, products, or services. We are not responsible for these third-party offerings or their content. Your use of these third-party services is subject to their terms and conditions.

9. Intellectual Property

All content on our Platform is protected by intellectual property laws. You may not copy, modify, or distribute our content without our prior written permission. We retain all rights to our intellectual property. Unauthorized use may result in legal action.

10. Exclusion of Warranties

Our services are provided on an “as is” basis, and we do not guarantee that they will meet your specific requirements or be uninterrupted, secure, or error-free. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

Except where required by law, we are not liable for any type of damages, losses, or claims arising from your use of the Platform. We limit our liability to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify us and release us from liability in disputes with other members.

13. General Terms

If a court finds any provision of these Terms invalid, the rest of the Terms remain in effect. These Terms are governed by the laws of India, with jurisdiction in Gujarat. Disputes will be resolved through mediation and, if necessary, arbitration.

These Terms constitute the entire agreement between you and us and may be assigned by us without notice to you. Any disputes arising from these Terms must be initiated within one year.

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