Role Definition:

Operations Executive (DC) will have an accountable to delegate task to the Operation team and timely review and share constructive feedback for the same.


Responsibilities deliverable:

  • To Check monthly manpower planning of deep cleaning staff for all sites and update the same to Operation Head
  • To Review and approve monthly Material planning
  • To Review and approve Attendance and leave management of deep cleaning staff
  • To Check Uniform and Grooming and Training Reports.
  • Delegate and Review the daily, weekly and Monthly tasks to the Operation Executives.
  • Schedule shifts and arrange for replacements in cases of absence of staff.
  • To Ensure Operation Team perform efficiently and productively
  • To Do daily coordination with Key customers
  • Establish and educate staff on cleanliness, tidiness and hygiene standards.
  • To Take feedback from customer after every visit
  • To Ask for reference to customer
  • To Handle and resolve any customer/staff related daily issues
  • To Take Google reviews from customers
  • To Record, update and maintain database of customers
  • To Ensure payment collection from customers
  • To Ensure staff has all the required equipment and materials before visiting sites
  • To Administer salary of Deep Cleaning staff
  • To Ensure proper accommodation and food of all staff
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves Participate in large cleaning projects and deep cleaning of premises as required
  • Ensure compliance with safety and sanitation policies in all areas
  • To Take daily reporting from team
  • To Motivate team and support them wherever needed
  • To Submit training report to management
  • To Give daily reporting to management


Tasks and Activities:

  • Daily planning
  • Team management
  • Grooming and uniform checking
  • Attendance & Payroll
  • Reporting


Measurement Metrics:

  • Staff Retention Ratio
  • No. of complaints done.
  • Report Submission
  • Training & Development
  • No of new customers
  • No of feedbacks
  • Training and Development
Job Category: Operations Executive
Job Type: Operations
Job Location: Ahmedabad

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