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The Cleaning Company, your deep cleaning expert

Our process

How we clean, step by step

Every job follows a written process, so you know what will happen, how long it takes and what our team brings. Choose a service to see the full steps.

View down a villa stairwell with a chandelier

For homes

Home cleaning processes

Open-plan villa living area with marble floors

Full home deep cleaning

A full home deep clean follows the same order every time: top to bottom, dry to wet, room by room. Here is exactly what our team does, from the moment they arrive to the final walk-through with you.

10 steps3 to 6 trained staff and a supervisor
Bright modular kitchen after a deep clean

Kitchen deep cleaning

Cooking grease is the hardest soil in an Indian home. It needs a degreaser, time to work and the right brushes, not harder scrubbing. This is exactly how our team deep cleans a kitchen, from clearing the counters to the final check with you.

8 steps2 or 3 trained staff
Staff in a branded The Cleaning Company uniform cleaning a marble bathroom wall

Bathroom deep cleaning

Gujarat's hard water leaves mineral scale on tiles, glass and taps that normal cleaning cannot touch. We use a descaler, a scrubbing machine for the grout and an anti-bacterial finish. Here is every step.

7 steps1 or 2 trained staff
Staff member vacuuming a grey fabric sofa with an industrial vacuum

Sofa and carpet cleaning

Fabric needs care: too much water leaves rings and a damp smell, too little leaves the dirt inside. We use shampoo and an extraction machine so dirt comes out and the fabric dries fast.

6 steps1 or 2 trained staff
Bright modular kitchen after a deep clean

AMC cleaning plan

An AMC is a year of deep cleaning planned in advance. You choose a plan once, we schedule the visits, and you get reminders before each one. Here is how it runs from sign-up to renewal.

6 stepsThe same supervisor where possible
Technician in protective suit and respirator preparing disinfection chemicals

Pest control

Good pest control starts with finding where pests live and get in, not just spraying. This is how we inspect, treat and follow up.

6 steps1 or 2 trained technicians

After you book

What happens after you say yes

Every job follows the same written process, from the quotation to a follow-up call months later.

  • Same written process and completion checklist for every team, every job
  • Before and after photos kept on record for every job
  • Complaints resolved within 48 hours
  • Weekly sales and operations review of every complaint and piece of feedback
  • Partner teams paid only after the checklist and your feedback are in
  1. 01

    Price and terms in writing

    Once you accept the quotation, we send the agreed price, scope and terms on WhatsApp or in writing. A small advance confirms the slot; the balance is paid after the job.

  2. 02

    One point of contact

    Your booking moves to an operations coordinator, who calls you straight away and stays your single contact until the job is closed.

  3. 03

    Morning confirmation call

    On the day, we call before the team leaves to confirm timing and take any last-minute instructions.

  4. 04

    Uniformed team, photographed

    The team is photographed in full uniform before leaving, so we know exactly who is on their way to your home.

  5. 05

    Before photos on arrival

    The supervisor photographs problem areas before work starts, so the result can be checked against them.

  6. 06

    After photos and signed checklist

    When the work is done, the supervisor takes after photos and walks you through a completion checklist. You sign it only when you are happy.

  7. 07

    Feedback and follow-up

    We ask for your feedback on the spot. Any complaint is resolved within 48 hours, and we call again after 3 months to see how the home is holding up.

Gallery

Our team at work

Photos of our own staff in uniform, and the kinds of homes and offices we clean.

  • Staff member polishing a glass table in a villaPolishing glass in a villa living room
  • Staff in a branded The Cleaning Company uniform cleaning a marble bathroom wallDescaling a marble bathroom
  • Staff member vacuuming a grey fabric sofa with an industrial vacuumSofa vacuuming before shampoo
  • View down a villa stairwell with a chandelierVilla stairwell and chandelier
  • Staff member on a raised platform cleaning high glass panelsHigh glass cleaned from a platform
  • Bright modular kitchen after a deep cleanModular kitchen in a new villa
  • Two staff members vacuuming office carpetOffice carpet vacuuming
  • Villa lounge with wrapped sofas before a post-construction cleanVilla lounge with furniture still wrapped

Videos

Watch our teams at work

Subscribe on YouTube
Why your maid can't deliver a true deep cleanDaily cleaning removes visible dirt. A professional deep clean reaches the germs, stains and hidden dust it leaves behind.
Deep cleaning that delivers results: client testimonialA client explains, in their own words, what changed after a deep clean by The Cleaning Company.

FAQs

Questions about our process

Why does the cleaning order matter?

Cleaning from top to bottom and dry to wet stops dust and dirty water from landing on surfaces that are already clean. It is faster and gives a better result.

Do you bring your own equipment?

Yes. Our teams bring machines, chemicals, cloths, ladders and protective gear. You only need to keep water and electricity running.

Does a supervisor check the work?

Yes. On every home job the supervisor walks each room with you before the team leaves, and fixes anything you are not happy with.

Do I have to pay an advance?

Nothing is paid on the website. Once you accept the quotation, a small advance confirms your slot, and the balance is paid after the job when you have signed the completion checklist. Regular and premium customers may not need an advance.

Who do I speak to after booking?

An operations coordinator calls you as soon as your booking is confirmed and stays your single point of contact, from the morning-of call to the final payment.

How do you check the quality of the work?

The supervisor takes before and after photos and walks you through a completion checklist that you sign. Complaints are resolved within 48 hours, and every complaint is reviewed in a weekly team meeting.

What is the TCC Membership Card?

A membership for regular customers, offered after a job you were happy with. It gives repeat customers priority and better rates on future cleans. Ask your coordinator for current benefits.