1
First call
We understand your site, current problems, headcount and budget, and agree a time for a site visit.
Our process
How we set up and run a housekeeping contract
Starting a new housekeeping vendor can be disruptive. We follow the same steps on every site so the change-over is smooth and standards are clear from day one.
Commercial housekeeping contract at a glance
- Time
- 7 to 10 days from approval to start
- Team
- Site supervisor, housekeeping team and an operations manager
- Steps
- 6 steps, from first call to daily checks and monthly reviews
- Equipment
- Brought by our team
Step by step
What happens, in order
- 2
Free site visit
Our operations lead walks the site with your facility team, measures areas, notes footfall and risks, and agrees what clean looks like for each area.
- 3
Detailed quote
You receive a quote with staff, supervision, materials, machines and our fee shown separately, plus a draft of service levels and reporting.
- 4
Staff selection and training
We select and verify staff, then train them on your site rules, safety, chemicals and checklists before they start.
- 5
Start on site
The team starts with uniforms, ID cards, materials and machines. The supervisor runs daily checklists from the first shift.
- 6
Daily checks and monthly reviews
Supervisors check work every day and send photos. Every month you get a report on attendance, audit scores and consumables, and we meet to review.
What our team brings
- Machines and materials as agreed in the contract
- Uniforms, ID cards and safety gear for every staff member
- Checklists and an attendance system
How to prepare
- Share site rules, access timings and safety inductions
- Name one point of contact on your side
- Agree storage space for materials and machines
Aftercare
- Monthly review meeting
- Quarterly review of costs and service levels
FAQs
Questions about the commercial housekeeping contract process
How long does it take to start a housekeeping contract?
Usually 7 to 10 days after you approve the quote, including staff selection and training. Urgent starts can be faster.
Can you take over from our current vendor mid-month?
Yes. We plan a handover date with you so there is no gap in cleaning.
Who do we call if something goes wrong?
Your site supervisor first, and the operations manager if it needs escalating. You get both numbers on day one.
Ready to plan your site?
Book a free site visit and get a detailed quote.