Terms and Conditions

Pre-bookings and quotations

Requests made on this website are pre-bookings, not confirmed orders. Prices shown are indicative estimates.

We confirm team availability and share a final quotation. A pre-booking becomes a confirmed order only when you accept that quotation. No payment is taken on the website.

Scope of service

We clean what is listed for the service you choose. Removal of paint, cement or glue stains is not included unless stated. Fragile or religious artefacts are not cleaned.

Customer responsibilities

Please ensure water and electricity are available. Delays caused by missing necessities may incur additional transport and labour charges for next-day work.

Cancellation

You may reschedule free of charge with 24 hours' notice. After you accept the quotation and a team is assigned, cancellations carry a charge of 25% of the order value or a minimum of ₹700.

Damage

Our staff take care with your property. If damage is caused by our staff, reimbursement is capped at 20% of the service bill, subject to inspection.

Online shop

Shop orders are order requests. Stock, delivery date and final price are confirmed in a quotation before the order is processed.

Business services

Commercial housekeeping, manpower and facility management services are governed by the signed contract and SLA for each site.